All orders placed on our website are sent from our warehouse in Bali, Indonesia.
Shipping Destination

We ship to a majority of countries worldwide and offer different shipping options with DHL, TNT, FedEx, and EMS (when shipping to Russian Federation).

Unfortunately, due to carrier limitations, we are currently unable to ship to the following countries:

Afghanistan Dominica Lesotho Saint Kitts and Nevis Zimbabwe
Aland Islands Ecuador Liberia Saint Lucia
Albania El Salvador Libya Saint Pierre and Miquelon
Algeria Equatorial Guinea Lithuania Samoa
American Samoa Eritrea Macedonia San Marino
Andorra Estonia Malawi Sao Tome and Principle
Angola Ethiopia Mali Senegal
Anguilla Falkland Islands Mariana Islands Serbia
Argentina Faroe Island Marshall Islands Seychelles
Armenia French Guyana Mauritania Sierra Leone
Aruba French Southern Territories Micronesia Solomon Islands
Azerbaijan Gabon Moldova Somalia
Bahrain Gambia Mongolia South Georgia and the South Sandwich Islands
Bangladesh Georgia Montenegro South Sudan
Belarus Ghana Montserrat St. Vincent
Belize Gibraltar Mozambique Sudan
Benin Greenland Myanmar Suriname
Bermuda Guam Namibia Svalbard and Jan Mayen
Bolivia Guernsey Nauru Swaziland
Bonaire Guinea Nepal Syria
Bosnia and Herzegovina Guinea Bissau Nevis Tajikistan
Botswana Guyana Nicaragua Tanzania
Bouvet Island Haiti Niger Timor Leste
British Indian Ocean Territory Heard Island and McDonald Islands Nigeria Togo
Burkina Faso Honduras Niue Tokelau
Burundi Iran Norfolk Island Tonga
Butan Iraq North Korea Turkmenistan
Cameroon Isle of Man Oman Tuvalu
Cape Verde Jamaica Pakistan Uganda
Central African Republic Jersey Palau Ukraine
Chad Kazakhstan Palestinian Uzbekistan
Christmas Island Kenya Panama Vanuatu
Coco Islands Kiribati Papua New Guinea Vatican City State
Comoros Kosovo Paraguay Venezuela
Congo Kuwait Peru Wallis and Futuna
Cook Islands Kyrgyzstan Pitcairn Western Sahara
Cuba Lao Rwanda Yemen
Djibouti Latvia Saint Helena Zambia

Shipping Mode

We ship with DHL, TNT, FedEx and EMS. All orders require a phone number for delivery and cannot be delivered to a PO Box.


Delivery Time

We do our best effort to dispatch all orders within 24 hours. Shippings are processed during normal business hours Monday to Friday 9:00 am to 5:00 pm WITA.

Orders placed before 12:00 am WITA will be shipped the same day. While orders placed on weekends and holidays will be processed the next business day.

DHL, TNT, and FedEx standard services are 3-4 business days delivery, while EMS is 7-10 business days delivery. Once dispatched, you will receive tracking details and an estimated delivery times.

Customs processing may delay the delivery of your order. Should you experience such delays, please check with your local customs office. We are not responsible for any delays caused by customs clearance processes.


Shipping Cost

Get a free shipping for majority of countries when you order normal-priced products. For products put on sale, $25 shipping (flat rate) applies.


Custom/Import Duties and Taxes

Orders are shipped on a Delivery Duty Unpaid basis which means that you will be responsible to pay the custom/import duties, taxes, and any other levies charged at destination by local custom authorities. As we are unable to advise and to estimate on the amount of these charges may be, we recommend you to contact local custom office before placing an order. 


Track Your Order

You can track your order anytime using the tracking number supplied in your Shipping Information email.


Important Delivery Information
  • All orders require a signature upon receipt,
  • Couriers are unable to redirect orders once orders have been shipped, so please ensure there is someone who can sign for your order at the specified shipping address.
  • We are not held responsible for undelivered and/or lost package. In case of problems or delays, please contact the courier directly.