All orders placed on our website are sent from our warehouse in Bali, Indonesia.
Shipping Destination

We ship to the majority of countries worldwide and offer different shipping options with DHL and FedEx.

Shipping Mode

We ship with DHL and FedEx. All orders require a phone number for delivery and cannot be delivered to a PO Box.

Delivery Time

We do our best effort to dispatch all orders within 24 hours. Shippings are processed during normal business hours Monday to Friday 9:00 am to 5:00 pm WITA (GMT+8).

Orders placed before 12:00 am WITA (GMT+8) will be shipped the same day. While orders placed on weekends and holidays will be processed the next business day.

DHL, TNT, and FedEx standard services are 5-7 business days delivery. Once dispatched, you will receive tracking details and an estimated delivery times.

Customs processing may delay the delivery of your order. Should you experience such delays, please check with your local customs office. We are not responsible for any delays caused by customs clearance processes.

Shipping Cost

For majority countries, shipping is free for minimum orders of USD 80, while USD 25 flat rate applies for order lower than USD 80. For far countries, USD 35 flat rate applies (see list of far countries).

For Indonesia, shipping is free with no minimum order.

Track Your Order

You can track your order anytime using the tracking number supplied in your Shipping Information email.

Important Delivery Information
  • All orders require a signature upon receipt
  • Couriers are unable to redirect orders once orders have been shipped, so please ensure there is someone who can sign for your order at the specified shipping address.
  • We are not held responsible for undelivered and/or lost package. In case of problems or delays, please contact the courier directly
  • We ship orders on a Delivery Duty Unpaid/DDU basis which means that you will be responsible to pay the custom/import duties, taxes, and any other levies charged at destination by local custom authorities
  • Any parcels returned to us due to customs charges being higher than expected, we reserve the right to refund the transaction minus all costs incurred